Luas is a state-of-the-art Light Rail Transit System that provides an accessible, attractive and unique mode of public transport in Dublin. Compliant with current accessibility and environmental standards for transport systems, it offers accessibility for all.
Well thought out surfacing, furniture, Stop facilities, large visible signage, audio announcements and destination displays all serve to make the system easier to navigate.
The TII and Luas operating company, Transdev Dublin have been proactive in establishing procedures and implementing staff training & awareness initiatives, which further enhance the accessibility of the system.
Travel on Luas is free for those with a Department of Social & Family Affairs (DSFA) pass and pensioners and there's no restriction on when you can travel.
Luas Passenger Charter is available in Braille format. Should you wish to get a copy please LoCall Luas Customer Care: 1850 300 604.
Luas Accessiblity Newsletter
This is the Luas Accessibility Newsletter, Keeping in touch with the whole community.
- Please contact Luas Customer Care for a copy on LoCall 1850 300 604.
- Click here to download the Luas Accessibility Newsletter in PDF (October 2016)
The TII and Transdev welcome constructive suggestions to improve constantly the service provided. If you have any ideas, suggestions, concerns or complaints, please do not hesitate to contact us and we will do our utmost to address them. Contact Luas Customer Care.
Do you require assistance with your journey?
If you would like assistance with your journey please contact Luas Customer Care at 1850 300 604 or firstname.lastname@example.org. We will advise you on your travel and arrange a member of staff to accompany you on your journey should you wish.